Terms of Service
Last updated: August 2026
1. Acceptance of Terms
By accessing and using zoolalife.com, you agree to these Terms of Service and our Privacy Policy. If you do not agree, please do not use the Site.
2. Products
All products are subject to availability. We reserve the right to discontinue any product at any time. Product images are representative; actual colors and details may vary slightly due to hand-crafted production and monitor differences.
3. Pricing & Payment
Prices are listed in USD. We reserve the right to change prices without notice. Orders are subject to acceptance and availability. Payment is processed at checkout via PayPal or credit card (Stripe). We are not responsible for payment processing errors beyond our control.
4. Orders
Placing an order constitutes an offer to purchase. We confirm acceptance by sending an order confirmation email. We reserve the right to refuse or cancel any order. If we cancel an order, you will receive a full refund.
5. Shipping
Shipping timelines are estimates, not guarantees. We are not liable for delays caused by carriers, customs, or force majeure. See our Shipping Policy for details.
6. Intellectual Property
All content on the Site — including original artwork, designs, logos, text, and images — is the property of Zoola Life and protected by copyright law. You may not copy, reproduce, or distribute our designs without written permission.
7. Customization
When ordering customized products, you are responsible for providing accurate details (text, color, size). We are not responsible for errors caused by incorrect information provided by the customer. Proof images (if provided) must be approved before production begins.
8. User Conduct
You agree not to: use the Site for unlawful purposes, attempt to disrupt site operations, copy or scrape content, or submit fraudulent orders.
9. Limitation of Liability
Zoola Life is not liable for indirect, incidental, or consequential damages. Our maximum liability is limited to the amount paid for the product(s) in question.
10. Indemnification
You agree to indemnify and hold Zoola Life harmless from claims arising from your use of the Site or violation of these Terms.
11. Changes to Terms
We may update these Terms at any time. Continued use of the Site after changes constitutes acceptance of the updated Terms.
12. Governing Law
These Terms are governed by applicable international trade laws. Disputes will be resolved through communication and, if necessary, arbitration.
13. Contact
Questions about these Terms? Email hello@zoolalife.com.