Privacy Policy
Last updated: August 2026
This Privacy Policy describes how Zoola Life (“we,” “us,” or “our”) collects, uses, and shares your personal information when you visit, use, or make a purchase from zoolalife.com (the “Site”).
1. Information We Collect
Information you provide: When you create an account, place an order, subscribe to our newsletter, or contact us, we collect your name, email address, shipping address, phone number, and payment information.
Information collected automatically: When you browse the Site, we automatically collect your IP address, browser type, device information, pages viewed, referral source, and interaction data using cookies and similar technologies.
2. How We Use Your Information
- Fulfill and manage orders, including processing payments and shipping
- Send order confirmations, shipping updates, and customer service communications
- Deliver marketing emails about new products, promotions, and events (you may opt out at any time)
- Improve our website, products, and services through analytics and testing
- Prevent fraud and maintain site security
3. Cookies
We use cookies for site functionality, analytics (Google Analytics 4), advertising (Meta Pixel, TikTok Pixel), and session management. You can control cookies through your browser settings.
4. Information Sharing
We do NOT sell your personal information. We share data only with:
- Service providers: WooCommerce (platform), SiteGround (hosting), payment processors, shipping carriers
- Marketing partners: Klaviyo (email), Meta (ads), TikTok (ads), Google (analytics & ads)
- Legal compliance: When required by law or to protect our rights
5. Your Rights (CCPA / GDPR)
If you are a California or EU resident, you have the right to:
- Access the personal information we hold about you
- Request deletion of your personal information
- Opt out of the sale or sharing of personal information (we do not sell data)
- Opt out of targeted advertising
To exercise these rights, email us at hello@zoolalife.com.
6. Data Retention
We retain your information for as long as your account is active or as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.
7. Security
We use SSL encryption, secure payment processing, and access controls to protect your data. However, no method of transmission over the internet is 100% secure.
8. Children’s Privacy
The Site is not intended for individuals under 13. We do not knowingly collect data from children under 13.
9. Contact
Zoola Life / Zhejiang Zola International Trading Co., Ltd.
Email: hello@zoolalife.com